FREQUENTLY ASKED QUESTIONS
Welcome to our FAQ section, where we provide clear and concise answers to address your queries about Shiv International. Here, you’ll find valuable information about our products, services, ordering process, and more. Discover the knowledge you need to make informed decisions with Shiv International
Do you have any promotions, discounts, or loyalty programs for regular customers?
Inform customers about any ongoing promotions, special offers, or loyalty programs they can participate in.
What are the shipping options and delivery times?
Provide information on the available shipping methods and the estimated delivery times for each.
Do you offer international shipping?
Clarify whether your company ships products internationally and any associated costs or restrictions.
How can I contact customer support if I have questions or issues?
Share your customer support contact details, including email, phone number, or live chat options.
Are the product images on your website accurate representations of the actual items?
Explain how closely the online product images match the real products in terms of color, size, and quality.
What is Shiv International Cloth, and what products do you offer?
Provide an overview of your business and the types of clothing products available on your website.
How can I place an order on Shiv International Cloth's website?
Explain the steps involved in placing an order, from browsing products to completing the purchase.
What is your return and exchange policy?
Detail your policy regarding returns, exchanges, and refunds, including any time limits or conditions.
What payment methods are accepted on your website?
List the various payment options available to customers, such as credit cards, PayPal, or other methods.
How do I track my order after it's been placed?
Explain how customers can monitor the status and location of their orders once they've been shipped.